We value customer relationships and we make sure our customers are receiving the best service possible. Contacting call centres can be frustrating when you have to repeat your enquiry to the person on the other end. Therefore, we offer a personalized service where one of our representatives will be dedicated to you to answer any pre-sale enquiries, follow through with your order, as well as to assist with any after-sale issues that you may have. This way, your representative will be familiar with your history and will be able to cater to your individual needs.

For emails we receive, the allocated representative will introduce him/herself to you and will follow any issues you may have. From then on, simply attention your emails to your dedicated representative so we can respond to your enquiry even quicker.